Account support · Verification

Stake KYC is risk-based, and document quality matters.

Verification can involve identity, address and source-of-funds records. WagerVerity explains the published requirements without offering evasion advice.

Accepted identity document categories

  • Passport.
  • National identity card, with both sides where applicable.
  • Driving licence, with both sides where applicable.
  • Additional address or source-of-funds records when the risk-based review requests them.

Published image-quality rules

  • Use a high-resolution color photo of the original physical document.
  • Show the entire, readable and undamaged document; screenshots are not accepted.
  • The document should remain valid for at least three months.
  • Stake’s help guidance requests Latin-format details.

If verification is rejected

  1. Read the rejection reason before resubmitting the same file.
  2. Check glare, crop, blur, expiry and whether both sides are required.
  3. Use only the secure upload route shown in the account.
  4. Contact official support for an account-specific review; never send identity files to an affiliate site.
Privacy boundary

WagerVerity never collects KYC documents and cannot accelerate or bypass an operator review.